Sydney Wide Downtime [September 14th]

Announcement
We just want to make an announcement concerning the service connection issues over the past few hours.

Firstly we want to say it was not an attack against us (as thought earlier). Connectivity issues were caused by one of the main internet providers (Pacific Internet) for EpicServers and our Sydney datacenter (GlobalSwitch). Pacific Internet were experiencing router hardware difficulties which resulted in routing issues. We were then notified that "A restart of both routers rectified the issue." All EpicServers should now be running as usual prior to the down time.

We just want to make the situation clear and avoid any hesitation one may see with our services, operations or providers (which are now back and running as normal).

We apologise for any inconvenience this may have caused and we thank you for understanding and being patient during this period.
If you find anything out of place or that may have gone missing please contact the support and we'll help restore any issues.

Thank you.
Jason
01/03/2010
hey guys dont let any of these fanboys fool you this is my first time renting a server and i must say the page is excellently presented with a refreshing clean and user friendly page for the new renters i have never rented a server before but i have played on many rented ones with bad pings and by the clientele testimony's i look forward to using my own server and joining in continuing with this company sterling outlook
Blake
25/11/2008
We rented an server from Epic Servers a while ago and it was great! No problems at all! We only stopped because we werent playing Counter Strike any more and had no use for it. I was new to setting up a server and had no idea what i was doing but Michael helped me set the whole thing up. It was great to have and noone ever had any complaints about the server. If you were an actual customer of Epic Servers you would probably see that they are awesome! Would definately rent again from Epic Servers! I think Thomas is just upset coz some little 13 year old called him a n00b on an Epic Server!
Todd
19/11/2008
Aah the joy of the Web Hosting Industry... Nothing but fan boys of other companys joining your site to completely bad mouth you... As a webhost myself i can deeply express the joy of being a customer of Epic Servers Yes, those of you who do lease a server from Epics do get your odd random join the server and go on and on about how EpicServers is crap. To be honest, they probably havent even been clients of EpicServers. I have had the best support and help from the team and would recommend almost anyone looking for a game server to Epic Servers. Michael and the guys do their job the way thay are supposed to and on a personal level they are very friendly to everyone! So.. in conclusion, Thank you Michael and the team for the best quality servers and support in Gaming!:D

Michael
Epic Admin
02/11/2008
Hello,

Issue was intended for private, however his email was fake, thus a public warning. He failed to comply, and as a result his presence has been removed from this web site.

Childish it was, no doubt about it. Keep in mind majority of the posts within this section are made by members of the public, not actual staff directly associated to EpicServers.

If you have any further queries in the matter, I will happily assist you with them on a private level.

Kindest Regards,
Michael. EpicServers.net
Grainy
02/11/2008
Hey, you guys don't even need to respond to this guy, no offense but this kinda makes you people kinda look childish, except for maybe Michael, but he should of issued the warning in private :S
Tarn
15/10/2008
I doubt Thomas can even afford a server..
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